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Thursday, November 15, 2018

System Student Finance Council (SSFC) updates (November 2018)

Nelnet upgrade
QuikPAY will be moved to the new 2018.2 release in late December. Testing has started in November. This will include the delayed 2018.1 release which was postponed from August and October. More information will be shared as it becomes available.

Nelnet credit card payment update
Little has changed since the last update. The ability for students to pay online with a credit card is still working the same but is being processed through a band-aid set up by Nelnet while we work on an agreement with the new card processor. After many months of no movement, we hope a recent call between attorneys and others may move things forward. 

One Stop website
The SSFC has been reviewing One Stop website content to make sure things are current and to determine if changes are needed based on student reactions.

Terminology usability review
Kate Sophia along with Usability had the SSFC select a small group of words and their definitions that have caused issues or confusion for students. The Usability team then set up testing of these words with students. The objective was to see if the test subjects would answer with the word we were looking for or what word(s) they would respond with. There was some very interesting feedback that we will review and discuss further to make changes for users.

EDMS retirement
The Enterprise Document Management System (EDMS) is being decommissioned and replaced by Perceptive Content (ImageNow) as the storage medium for the student financials reconciliation reports. Testing is in progress and we expect that the transition will be complete in December 2018. More information about the access request process will be provided to the current users of EDMS in the coming month. After the transition, OIT will also need to bring the historical reports forward as a separate project.

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