Nelnet upgrade
Nelnet release 2018.1 is delayed. This release continues to be reviewed and no new date has been scheduled for its deployment.
Encouraging direct deposit
In order to encourage students to sign up for direct deposit for their credit balance refunds, the campuses sent an email to students who received a check since January 1, did not enroll in direct deposit yet and had fall registration. Morris is exploring sending a follow up message to those students who received checks this fall.
Payments and Nelnet
We continue to work with Nelnet on the terms and conditions for accepting credit cards for tuition and fees. A response to the redline draft UMN sent them, was received from the FNBO (First National Bank of Omaha, the acquiring bank for Nelnet) attorney, with some information on the items they don’t agree with and why, or questions to help them understand the changes the UMN made. We are awaiting responses to this information from OGC, OIB, and the Controller’s Office. More to come. For the time being, the “stop gap” measure that Nelnet put in place in the spring is still working and students and families can still pay using a credit card.
One Stop website content review
The SSFC has completed reviewing their content pages on the One Stop website, updating information and some How-to guides. These pages included topics such as refunds, how to pay, payment plan, direct deposit and third party billing.
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