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Thursday, September 21, 2017

System Registrar Council updates (September 2017)

Improving the diploma service
Before the end of spring 2017 we sent out a message to students who were earmarked to graduate at the end of the term. The communication was sent to confirm the address to which their diploma would be mailed, as well as instructions on how to change it. The communication resulted in nearly 20% fewer inquiries about diplomas in the two months that followed. For fall 2017, we plan to add each student’s diploma name to the communication with a goal of improving timely, accurate diploma delivery.

Selecting a transcript vendor
As required by the Board of Regents, an RFP was issued since our contract with Parchment was set to expire February 18. Members of Academic Support Resources (ASR) and the System Registrar Council (SRC) carefully reviewed the vendor proposals and decided that Parchment would continue to best serve students. Later this fall, the University will transition to Parchment’s “in-network workflow” that will streamline ordering, especially for students sending records to AMCAS and other CAS sites.

Academic policy updates
The System Registrar Council (SRC) is currently reviewing several policies including the Grading & Transcripts policy and a draft policy related to preferred name and gender identity at the University. Several policies are due for comprehensive review this year, including Using Email as Official Student Communication and Withholding Diplomas and Official Transcripts.

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