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Thursday, July 17, 2014

Additional One Stop updates (Twin Cities)

One Stop Student Services is excited to announce the hiring of 12 student workers to fill the new position of Customer Relations Representative (CRR). CRR's will be an integral part of the a tiered service model at One Stop. The CRR role will assist One Stop customers with general student account, registration, and financial aid questions. The CRR's have begun a three-week training program and should be ready to assist customers by early August. In additional to the CRR hiring, One Stop will also welcome five new counselors on Wednesday, July 23. We are excited to have lots of new faces around the office!

Following the Presidential initiative on Retaining all Our Students (RaOS), the One Stop Live Like a Student (LLAS) team is creating targeted emails for Pell-eligible students to help identify financial resources on campus and provide ways to connect with the LLAS campaign. The team will be taking a course to become Certified Personal Financial Managers in order to assist broader and in-depth student financial issues.

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