Go to the U of M home page

Thursday, September 21, 2017

System Financial Aid Council updates (September 2017)

Fall financial aid disbursement
The Office of Student Financial Aid disbursed nearly $220,000,000 during the first disbursements for fall term. These numbers represent the whole university system.

Perkins expiration getting closer
On September 14, a bipartisan Federal Perkins Loan Program Extension Act of 2017 was introduced in the Senate. The bill, identical to the extension bill introduced in the House in May, would extend the Perkins Loan Program for an additional two years. (Graduate and professional students would have Perkins eligibility restored for only the first of those two years.)

Without congressional action, the program will expire on September 30, but momentum for an extension is growing in Congress. The House extension bill has accrued 160 bipartisan co-sponsors. OSF will stay tuned for updates. An extension by September 30 is not likely, however, there is talk about attaching the extension to bills slated for passage in December. The loss of the Perkins loan program will have a direct and significant impact on our students as we deliver approximately $6.3 million to students each year.

Students who have been awarded Perkins loans this year must be enrolled full-time and complete all their required paperwork by mid-September so that the loan can be processed and disbursed by the September 29, 2017, ahead of the expiration deadline.

IRS Data Retrieval Tool (DRT) is coming back

Come this October students and parents will again be able to fill out their FAFSAs with the help of the IRS Data Retrieval Tool (DRT). The DRT is not required, but it helps to avoid errors that ultimately cause additional verification steps.

The DRT will be modified for the 2018-19 year to address privacy and security concerns by encrypting the taxpayer’s information, making it unviewable by the applicant. Schools and state agencies will continue to receive all of the tax return information transferred into the FAFSA via the DRT. The encryption solution is intended to strike a balance between ensuring the continued availability of the DRT and its many benefits, and protecting the privacy of personal information and maintaining the integrity of our tax collection system.

Information Technology (IT) updates (September 2017)

Supplemental Class Search tool is retiring
The Supplemental Class Search will no longer be available as of September 23, 2017. The supplemental class search was built as a temporary solution for advisors and staff following the PeopleSoft upgrade in 2015.

Since then, new class search functionality has been added to Schedule Builder to replace the temporary solution. You may also continue to use the MyU/PeopleSoft delivered Class Search or other tools developed by colleges.

Feel free to provide feedback on the Schedule Builder Class Search via the comment form.

Student course enrollment data in UM Analytics—New!
Course enrollment data is available in the Enterprise Data Warehouse (EDW) and is accessible via UM Analytics. Enterprise reports are now available to review enrollment trends and statistics.

In addition, users can write ad-hoc course enrollment analyses. More than 30 users have been identified and have access to the course enrollment data for a “soft launch” period, which will occur during fall 2017. During this time these lead users will use the delivered reports and data then provide feedback on whether they think it is ready for their campus, college, or administrative unit to use. These leader users will also help identify the other people who should have access in their area and what type of access they should have (report consumer or report author).

Custom Solutions
The Custom Solutions team is working with the Destiny One and SalesForce teams to build a data pipeline that will immediately display Destiny One activity in SalesForce. Destiny One clients such as Academic Health, Continuing Education, and others will use this for better interactions with their students. The team has just completed a proof-of-concept for project prioritization.

Destiny One
The Destiny One team has kicked off the integration effort with the Canvas team. The present deliverable includes a fit gap analysis of the web services available through Destiny and Canvas to deliver the capability to provision/add a student in canvas, enroll into a class, drop (as applicable), and return grades.

Crookston updates (September 2017)

Inauguration of new chancellor
Looking ahead, April 6 has been selected for the inauguration of the sixth chancellor of the University of Minnesota Crookston, Mary Holz-Clause. Mark your calendars.

Interim director of student financial aid named

Renee Mulcahy has been named interim Director of Office of Student Financial Aid.

Duluth updates (September 2017)

Student Financial Services (SFS) welcomes Ann Ozan as the third party billing and refunding specialist. Ann comes to SFS from the Athletic Ticketing Office at UMD.

Morris updates (September 2017)

September 29 is the inauguration of Chancellor Behr
The University community is invited to attend the inauguration of Michelle Behr as the sixth chancellor of the University of Minnesota Morris. Prior to the ceremony, you can share your best wishes for Chancellor Behr online or on social media using #celeBEHRtion. Messages will be shared during the celebration. RSVP by September 5 to attend.

Kudos

Rochester updates (September 2017)

UMR welcomes new Raptors
With UMR welcoming its largest incoming class of more than 225 students, campus has been buzzing with excitement. New Raptors participated in many Welcome Week activities to get them acclimated to the UMR community.

Staffing updates
  • With Chancellor Stephen Lehmkuhle’s retirement in August Vice Chancellor for Academic Affairs Lori Carrell has been named interim Chancellor. The Chancellor search committee kicks off this week.
  • With Laura Walker’s departure interim coverage has been put in place, while Rochester takes this opportunity to reevaluate staffing structures. 
  • One Stop counselor Andrea Berger will be overseeing One Stop for UMR and will manage student financial aid.
  • Center for Learning Innovation (CLI) Administrative Director Jenny Casper will be overseeing student records and will manage registration and enrollment. 

Twin Cities updates (September 2017)

Helping U: Students helping students navigate the U
One Stop Student Services and the Office for Student Affairs have partnered together to enhance the Helping U desk in Bruininks Hall.

At the Helping U desk, student-staff have been trained to connect fellow students to University-based resources such as academic support, career help, and health services. The desk is open M-F 8:00 a.m. to 4:00 p.m.

Find Twin Cities Campus Study Spaces
Study Space Finder is a new service for students that includes images, building features, and study locations on the Twin Cities campus. The project is a collaboration among the Office of Classroom Management, University Libraries, Student Unions, the Office of Information Technology, AHC Classroom Services, and University Services. Email studyspacefeedback@umn.edu with questions about the website.

One Stop Student Services and MyU Portal start-of-term statistics
This year proved to be just as busy as previous years in One Stop Student Services. For the two of the busiest weeks of the year (the week before classes and the first week of classes), the volumes of calls answered, emails sent, and in-person counseling contacts were similar to last year’s volumes. In total (phone, email, and in-person), One Stop staff handled approximately 8350 contacts during the 5-day week before classes, and about 8900 contacts during the 4 days of the first week of classes.

While there are always ups and downs with the wait times throughout any given day, the average wait times for our phone queues reflected significant decreases compared to last year. For the week before classes, the phone wait times averaged 2 minutes on Queue 1 (general questions answered by student employees) and averaged 4 minutes on Queue 2 (more complex questions answered by full-time staff). This is up to a 5 minute decrease in wait times compared to last year. However, walk-in counseling wait time averages increased somewhat this year. Start of the term system performance and availability issues impacted our volumes and wait times.

The MyU Portal had increases in the number of sessions, page views, and users for the first day of the fall semester compared to last year at this same time. On the first day of fall term, there were 110,764 unique users in MyU.

Staffing Updates
  • OTR welcomed two new employees on September 11 
    • Kate Hemmer is our new Assistant Registrar who joins us from Marquette University.
    • Theresa Nelson joins as a Graduate Education Records Specialist from Student Counseling Services here at the U.
  • ASR IT
    • Nathan Carlson joined the Destiny One support team on September 18. He comes to us from Metro State.
    • After 36 years of service to the University, Linda Miza retired on September 1. In her business analyst role Linda was a valuable member of the student records team, extremely knowledgeable, and always willing to assist others. We wish her well in her future endeavors.
    • Sherief Elabbady from the Student Data and Analytics team left the University to take a role with Land O’Lakes. His last day was August 25.
    • Debbie Gillespie from the Custom Solutions team left ASR to take a role with Particle. Her last day was September 20.